CIT Trucks

  • Service Foreman - Troy, IL

    Job Locations US-IL-Troy
    Req No.
    Technicians/Mechanics (Truck)
  • Overview

    Are you looking for a fullfilling career with a steady and growing company that invests in its employees?


    Are you wanting to be part of a team that values effort and teamwork?


    If you're just looking for a job, check out our competitors. If you're looking for a lifelong career, CIT Trucks is the company for you!


    We offer a variety of incentives to make sure your needs are taken care of, including:

    • Base salary plus monthly commission
    • Company vehicle for use on sales calls  
    • Paid Vacation and Holidays
    • Choice of three medical plans with prescription coverage
    • Dental
    • Vision
    • Short and long-term disability
    • Life insurance
    • 401(k) Retirement Plan
    • Health Savings Account
    • Flexible Savings Accounts


    As a CIT Trucks Service Shop Foreman, you will be expected to organize, lead, and control the flow of service work through the department while ensuring quality repairs at a fair cost to the customer.

    • Manage the repair work orders, including coordinating work flow, scheduling, and determining reparability.
    • Communicate effectively with customers.
    • Perform repair estimates on damaged vehicles.
    • Maintain records of time, expenses, and materials.
    • Estimate cost of labor and the salvage value on total vehicle loss.
    • Examine vehicle to determine extent of damage with working knowledge.
    • Effectively handle multiple priorities, organize workload, and meet project deadlines.
    • Assist technicians in developing their skills with support of the Service Manager.
    • Schedule repair work and assign technicians to segments that match their skill level to ensure quality.
    • Review completed work to ensure repaired trucks are in proper operating condition.
    • Responsible for creating a safe working environment.
    • Advise direct reports on complicated jobs, techniques, and approaches through troubleshooting or teaching practices.
    • Visually inspect parts after processing for defects.



    • Comprehension of basic software applications related to diagnostics, engine parameters, and product preference guidelines
    • Initiative to gain sufficient knowledge required to advise customers regarding equipment specifications and engineering of products and components to meet customer needs
    • Dedication to building long-term customer relations with a proven ability to lead and motivate
    • Outgoing personality and strong interpersonal skills with a focus on superior customer service
    • Professional attitude and appearance with a strong work ethic
    • Desire to set and attain goals while conducting business honestly and with integrity
    • Agricultural or mechanical backgrounds have been proven beneficial
    • High school diploma or equivalent and minimum 3 years’ experience in retail service industry


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