CIT Trucks

Service Clerical - Fenton, MO

US-MO-Fenton
Req No.
2017-1479
Category
Administrative

Overview

Are you ready for a career with a growing company that offers competitive wages, great benefits, and advancement opportunities?

Are you looking for a fast-paced, steady job with challenging work?

We are looking for dedicated, hardworking individuals to join the CIT Trucks family!

CIT Trucks is a full-line commercial truck dealership with territories throughout Illinois, Missouri, and Indiana.

Our benefits package includes:

  • Vacation, Sick, and Holiday paid time off
  • Choice of three medical plans with prescription coverage
  • Dental
  • Vision
  • Short and long-term disability
  • Life insurance
  • 401(k) Retirement Plan
  • Health Savings Account
  • Flexible Savings Accounts
  • Training opportunities
  • Opportunities for advancement

Responsibilities

As a CIT Trucks Service Clerical worker, you will be required to make the initial contact with our customers either in person or by phone. CIT Trucks holds a high standard of customer service and we expect all communication to be timely and thorough.

 

Service clerical workers are responsible for:

  • Assisting with appointment scheduling.
  • Addressing any customer issues.
  • Obtaining customer information (vehicle data, verification of payment, and credit status checks).
  • Opening/closing repair orders.
  • Writing detailed descriptions of all repairs performed.
  • Contacting customers immediately upon repair completion.

Service clerical workers may be required to answer any questions customers may have pertaining to the repairs made. Certain portions of the job will require filing repair orders, maintaining parts backorder files, monitoring Work in Process reports, collecting payments, and processing reconciliation reports.


Qualifications

  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Dedication to building long-term customer relations via all forms of communication
  • Outgoing personality and strong interpersonal skills
  • Professional attitude and appearance with a strong work ethic
  • Desire to set and attain goals while conducting business honestly and with integrity

 

 

 

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