CIT Trucks

Service Clerical

US-IL-Loves Park
Req No.
2017-1475
Category
Administrative

Overview

Are you ready for a career with a growing company that offers competitive wages, great benefits, and advancement opportunities?

 

CIT Trucks is looking for dedicated, hardworking individuals to join the CIT Trucks family!

 

Are you looking for a fast-paced job with steady, challenging work?

 

CIT Trucks is a full-line commercial truck dealership with territories throughout Illinois, Missouri, and Indiana. We are expanding and are looking for professionals that want to grow with us. 

 

CIT Trucks offers competitive wages and a complete benefit package including:

  • Vacation, Sick, and Holiday paid time off
  • Choice of three medical plans with prescription coverage
  • Dental plan
  • Vision plan
  • Short and long-term disability
  • Life insurance
  • 401(k) Retirement Savings plan
  • Health Savings Account
  • Flexible Savings Accounts
  • Training opportunities

Responsibilities

As a CIT Trucks Service Clerical, you will be required to make the initial contact with our customers either in person or by phone. CIT Trucks holds a high standard of customer service and we expect all communication to be timely and thorough. Aspects of the job included assisting in appointment scheduling, addressing any customer issues, obtaining customer information (vehicle data, verification of payment, and credit status checks), opening/closing repair orders, and writing detailed descriptions of all repairs performed, then contacting the customer immediately upon repair completion. Service clerical may be required to deliver the vehicle to the customer and answer any questions they may have pertaining to the repairs made. Certain portions of the job will be clerical including filing repair orders, maintaining parts backorder files, monitoring Work in Process reports, collecting payments, and processing reconciliation reports.

Qualifications

  • Dedication to building long-term customer relations via all forms of communication
  • Outgoing personality and strong interpersonal skills
  • Professional attitude and appearance with a strong work ethic
  • Desire to set and attain goals while conducting business honestly and with integrity
  • College degree preferred; high school diploma or equivalent required

     

 

 

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