CIT Trucks

Assistant General Manager Chicagoland

US-IL-Mokena
Req No.
2016-1350
Category
Dealership Management

Overview

Are you ready for a career with a growing company that offers competitive wages, great benefits, and advancement opportunities?

CIT Trucks is looking for dedicated, hardworking individuals to join the CIT Trucks family!

CIT Trucks is a full-line commercial truck dealership with territories throughout Illinois, Missouri, and Indiana. We are expanding and are looking for professional technicians that want to grow with us. 

CIT Trucks offers competitive wages and a complete benefit package including:

  • Base salary plus commission
  • Vacation and Holiday paid time off
  • Choice of three medical plans with prescription coverage
  • Dental plan
  • Vision plan
  • Short and long-term disability
  • Life insurance
  • 401(k) Retirement Savings plan
  • Health Savings Account
  • Flexible Savings Accounts

Responsibilities

Under the direct supervision of the Chicagoland General Manager, the Assistant General Manager is responsible for:

  • Assisting with the planning, motivating, and coordinating the activities of the management team at the dealership.
  • Proper execution of company policies and procedures by the dealership employees.
  • Developing and maintaining strong, effective working relationships with all current and potential CIT Trucks customers.
  • Setting a strong example of leadership for all employees.
  • Effectively communicating business issues and concerns to the executive management of CIT Trucks as they occur.
  • Focusing on customer growth and retention.
  • Creating an atmosphere of absolute excellence in customer satisfaction in order to assure CIT Trucks customers receive the level of service they deserve.
  • Participating with CIT Trucks Executive Management and Original Equipment Manufacturers (OEM’s) to set and achieve annual sales quotas and dealer excellence standards.
  • Resolving, fairly and effectively, any customer complaints that department managers are unable to rectify.
  • All other duties as assigned. 

Qualifications

  • Minimum of high school education required. 
  • Bachelor’s degree in business related course of study is preferred.
  • Previous experience in the truck dealership industry is preferred.
  • Professional personal appearance and conduct.
  • Customer service-oriented attitude.
  • Demonstrated ability to lead, motivate, and achieve results through others.
  • Dedication to building long-term employee, customer and vendor relations.
  • Effective and efficient decision-making skills.
  • Excellent communication skills in person, on the telephone, and in writing.
  • Ability to read and comprehend management reports and financial information.
  • Computer experience including basic software applications (i.e. spreadsheets. word processing, e-mail, business system software, etc.).
  • Ability and initiative to gain sufficient knowledge required regarding truck equipment specifications and engineering of products and components to accurately and effectively meet the customer’s equipment needs.
  • Existing knowledge or ability to develop understanding of truck equipment values.
  • Excellent project and program management skills with ability to perform short and long-term planning.
  • Common business sense, reasoning ability, and solid mathematical skills.
  • Strong work ethic and desire to compete and succeed.
  • Commitment to do business honestly and with integrity.
  • Will be required to move about the dealership facility as well as the service and truck sales lots to communicate with employees and customers.
  • Travel outside the dealership facility will be required to meet with customers, key employees of CIT, vendors, and OEM personnel.

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